Help and contact
Support
Questions, bugs, accessibility issues, and feature requests: cyberirtracker@gmail.com.
When reporting a problem, include the app version, device model, operating system version, and steps to reproduce. Do not email real incident secrets or sensitive case details.
Common questions
Where are my incidents stored?
In the app's local workspace on your device. The app does not require an account or a remote incident database.
How do I hand off a case?
Open an incident and choose its ZIP share action. Review the contents and choose a trusted destination. ZIP exports are not encrypted.
Can I combine another analyst's work?
Use Import Analyst Handoff in Settings. Review the imported case, then create a new incident or merge it into an existing one.
Why is AI summarization unavailable on my device?
Apple Intelligence availability depends on device and system settings. IR Tracker can provide a local evidence-based summary when the system model is unavailable. Always compare a summary with its source evidence.
How do I remove incident data?
Delete an individual incident from the Incidents screen, or use Delete All Incidents in Settings. Copies previously exported or shared remain at their destinations.